Shipping Policy

At Mei Ling & Hui Ling Hong Kong, we are committed to delivering your order as quickly and reliably as possible. Please read our shipping policy below.

Processing Time

All orders are processed within 1–3 business days.

Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information, allowing you to monitor your shipment every step of the way.

Delivery Time

After processing, the average delivery time is approximately 5–10 business days, depending on your location.

Please note that delivery times may occasionally be affected by:

• Peak shopping periods
• Public holidays
• Customs inspections or clearance procedures
• Unexpected carrier delays

Shipping Method & Origin

To provide our customers with the best selection and pricing, orders are shipped directly from our international fulfillment partners.

Depending on your country or region, customs duties, taxes, or import fees may apply. Any such charges are the responsibility of the customer.

Shipping Costs

We are pleased to offer free shipping on all orders for a limited time.

No additional shipping fees will be charged at checkout.

Order Tracking

Every order includes a tracking number.

Tracking information will be sent to the email address provided during checkout once your order has been shipped.

Responsibility During Delivery

Please ensure that all shipping information is entered correctly at checkout.

Once tracking information indicates that a package has been delivered, responsibility for the shipment transfers to the customer. Mei Ling & Hui Ling Hong Kong cannot be held responsible for packages that are lost, stolen, or delivered to an incorrect address due to inaccurate information provided during checkout.

If you notice an error in your shipping address, please contact us within 24 hours of placing your order.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team:

Email: support@meihuiling-hong-kong.com

We are always happy to help.